Gee Jayco is taking its time we ordered our new Expanda in Oct last year the dealer told us be ready in Feb now been told 25 March it will be released from Jayco then 48 hrs after that be at dealership then have ti get Annexe made and thats a 10 day turn around picking up 15 April..... Has anyone had the same running around from Jayco
16' Series The Run around
- Thread starter Petenlou
- Start date
I think it's the factory rolling a van out every 14 minutes not the expanda line, they do a few different models on that line, (they didn't move real fast when i was there for a tour last year) but saying that it is a LONG wait, even if you take off their month of holidays over xmas, we struggle to get parts between Dec and Feb because of the break. Start of year is always busy as everyone wants the new model as well.
Hang in there ... there is light at the end of the tunnel
We ordered our 2013 16.59-3 OB in October, and were collecting on 7 Dec 2013. They stuffed up the layout and had to build us a new one. It was ordered the same day and we collected our 2014 model on 22 Feb.
They can turn them over pretty quickly when the pressure is on.
Maybe you need to turn up the heat and see what else they can do for you to compensate.
If it's in the run it's not like they can skip it ahead in the queue.
Everyone at the dealership said it was a very quick re-do.
They can turn them over pretty quickly when the pressure is on.
Maybe you need to turn up the heat and see what else they can do for you to compensate.
If it's in the run it's not like they can skip it ahead in the queue.
Everyone at the dealership said it was a very quick re-do.
I ordered my 17 56 1 on 31st of October last year, also a 2014 model, but we got ours on the 17th of February. However I would have preferred to still be waiting with the few issues we have had. We got the 150 litre Dometic fridge, and while not Jayco's fault, the van has to go back to the factory as no-one knows how to remove the fridge from the cabinetry to fix/replace it. So now I ring the Factory tomorrow! Apparently the main chiller unit is blown, we haven't even had a chance to use it!
Yeah, I reckon you could be right Dave, not fussed how they do it, as long as it gets done and I can have it all back fixed and ready for many trips!
We ordered ours in Oct last year told them we really weren't in a hurry, then we got a call it's going to be ready 6th Jan this year, I thought it was quite quick.
getting it out of the cupboard is easy ..... getting it out of the van is when the fun starts, my guess is 4 blokes and a window screen removed to do this, not a 2 minute job
Wouldn't they just take it out the bed end?
We have a similar issue with our Herron split system. Had to take it to the repairer as a bolt had loosened so was rattling extremely badly. They had one look at it and said there is no way to remove the compressor from that cupboard. Jayco did not leave enough room to even service it. Thankfully they found a way around it but am not looking forward to when something major does go wrong. To be honest, I should call Jayco and see what they will do about it, as if it is an issue later, I don't care how old the van is at the time, I will be getting them to do it at their cost as they did not install correctly in the first place.
BJ
did that once with a 90 litre fridge and a brick shithouse built rugby player assistant ....... never again, it was so hard to do it without scratching anything, now i either take them out the door (if they fit) or cut a window screen ...... everybody should buy a work n play or basestation to make my job easier ..
we don't carry the flame on stock ......... :flame:Why cant they fix the appliance. Its only made of fridge bits