Hi
@peterg we love it, and would get another in a heart beat. when the boys move on in a few years we will downsize a bit, and would go a Lotus again. They are not cheap, but I reckon the price is OK for what you get. They seem well built, we had a couple warranty issues but only minor. They are extremely custom, there's nothing they won't do for you really, so there were a couple errors in the order to what arrived but these were minor and easily rectified. an example was the drop down table wasn't installed over the wheels beside the entertainment hatch, but installed in front of the door towards the front of the van, they added a second post delivery without question, now we have 2 :thumb:
Warranty issues are dealt with from the factory, so you contact their service manager, who approves the repairs with their dealer network.
they are built solid, they have had a weight issue in the 2015 and lower Troopers, the Tare was way to heavy giving no room for Load. Looks like the 2016 model has started to address that, they are starting to engineer weight out. The Freelander weight is really good, we have no issues at all, though you need to watch what add-ons you put in. we left some off purely because of weight, it was important to me to not exceed a Tare of 2900kg and specified an ATM of 3490. Things we left off where things like a second spare. With 300kg of water on board I wanted to keep the Load capacity useable. Our Tare is just under 2800kg so all good, we haven't had a problem with load.
One thing we also found is, we had to watch how we loaded the thing from a distribution point of view. When I put it across the weighbridge she had 415kg on the nose. We have good storage behind the wheels, under the bunks and lounge, so had to move heavy items from the tunnel boot and under the main bed. This is a watchout, we have heaps of storage under the main bed but can't put anything heavy in there.
When we went shopping I did up a spreadsheet on what I wanted in the perfect van. I can shoot that to you if you want. Got 90% of it in the Freelander. I am still adding to that list as we experience the Freelander, for the next one.....
the other reason for the list is my memory is crap when I'm at a dealer looking at vans
let me know if I can help further.
regards
jas