yeah I'm thinking at the very least its my civil duty to inform the local dealer so as nobody else gets something nabbed.
Hope you went back and showed them the footage! I would. I wander if he had found something of value and what he has taken from others. Should/must lose his job. My son owns a garage and fired an employee on the spot when discovered doing this.Funny story,
I had to get some new tyres for the cruiser today, I decided to install my new dash cam last night. The dash cam has 2 cameras, one facing forward and one to the rear. Anyway, I was going through the footage when I got home to see how good it was and noticed that I received a free service with my new tyres.. Lucky me!
Nothing was taken, but it has given me some ideas for when we go back for the free rotation!!
Cheeky bugger!
And I haven't even seen the whole footage!
I snipped it down to 8 seconds so as not to show his face....
just received a call from the actual dealer.
"I spoke to him, he was looking for a pen, he jumped in and forgot that he didn't have his pen."
hmmm, but the video before the one I sent you shows that he was already writing on the pad
"I have never had a complaint and he has been with me for 3 years"
Maybe nobody has had a dash cam with a rear facing camera before?
"yeah, so he was looking for a pen that's all, I spoke to him and he said that's what it was"
Ok, whatever. Hopefully he remembers his pen in the future.
"I am the owner here, so I'd appreciated if you would come to me first with a complaint not head office, this is not a franchise store"
Yeah mate, no worries.......
I don't think I will be going back there anyway.....
*Try posting a bit more so your post isn't boring*. That is unacceptable, especially since you could show he was already writing. Above that, he still does not have the right to go through your car looking for a pen, if he forgot his pen, then he gets out and goes to get one.Horrible customer service!
I would even consider forwarding his response to head office, especially about him trying to divert feedback direct to him.
I actually commented on that post with my video clip...lol