Just wanting to know if you think $325 dollars for the first service is a bit rich. I work for a car dealership and the first service is free not saying it should be free but just wondering what the rest of you think.
Page bros is more like $220 or $250 for the first then into the $300's subsequent services
Being a bit blunt, why would you get you van serviced by a dealership?
I was told at Jayco that if you did not do the first service you would void your warranty, they said its satted in the booklet? i cant check it as the books in the van at Page Bros but i will ask them to show me when i pick up and if they cant we will be having a very difficult conversation......:director:I remember a few years back when my father had a sterling. He took it in for the first service and warranty. The service guy came out and quoted him on the service. To which Dad replied "if you think I am going to pay for you to do not much more than grease a few nipples then you can forget it. I am here for warranty work. Fix that and do nothing else. I am not paying a cent"
He got away with it.
RAC.com.au said:he information below on New Vehicle Warranties is extracted from the Australian Competition and Consumer Commission (ACCC) Consumer Express publication, April 2005, Issue 1445-9671.
New vehicle warranty
Where a problem arises with the vehicle that is covered under the warranty, the vehicle should be taken to the dealer for repair. Those repairs should be done for free of charge under the warranty.
New and used vehicle servicing
In relation to general servicing, motor vehicle dealers are entitled to insist that any servicing performed on cars they sell is carried out by qualified staff, according to the manufacturer’s specifications, and using genuine or appropriate quality parts where required. Provided these conditions are met, regardless of where you choose to get your car serviced, your warranty will remain intact. So shop around.
Qualified staff
Qualified staff is a party or parties, other than an ‘authorised dealer’, who is capable of performing car servicing. Some servicing venues display qualification certificates, but if you’re not sure the staff are qualified, just ask.
Manufacturer’s specifications
If an independent agent implies that it can perform general car servicing to manufacturers’ specifications and does not perform that function satisfactorily, then you have rights and remedies against the agent regardless of whether the agent has factory qualifications or not.
Genuine or appropriate quality parts
The issue here is not who manufactured the part/s, it is whether the part/s are fit or appropriate for the purpose intended. If a part is non-genuine, but is interchangeable with the genuine part, it could be seen as being fit or appropriate for the purpose and would therefore not void the manufacturer’s warranty. However, it must also be noted that should the part/s installed fail or not perform satisfactorily, the consumer then has rights against the fitter and/or manufacturer of those replacement parts. If the non-genuine part fails, and causes some other damage to the vehicle, the dealer and vehicle manufacturer will not be liable for damage caused by the failure of that part.
You don't need to have a car serviced at a dealership to maintain your new car warranty.