How old is the appliance? It may be warranty. Shattered glass on/in cooking appliances is not uncommon.
Contact SMEG / Domestic. They did a recall on the cookers because of this issue. I am yet to have mine repaired (shattered after boliing a billy, i removed the broken glass, which wasn't easy!)
The issue is that some electric elements were too close to the glass, causing it to shatter.
Domestic / SMEG will arrange for the repair to be undertaken by Jayco or another repairer.
No warranty period applicable as I understand, it was a recall that SMEV issued in August 2011. Call SMEV on 1800 212 121
No, they don't have any spring tension. Jayco mount a small plastic lever that is meant to keep it from falling. This is not much of a success since we have a Penguin and it doesn't take much of a breeze to blow the walls in and push the lid down.
Here is a picture showing the white catch on the left-hand side:
In case you haven't found out. There are two sensors on the lid. The lid needs to be fully up otherwise the 240V is cut to the electric hotplate and the gas is cut to the burners. I don't know if it also cuts the gas feed to the grill.
take care
Mike
View attachment 65539
@BJM I have the oven version of the stove (pictured above) and the lid is definately spring loaded into the open position. Would seem odd the stove only version per Mike wouldnt be blessed with the springs.No, they don't have any spring tension. Jayco mount a small plastic lever that is meant to keep it from falling. This is not much of a success since we have a Penguin and it doesn't take much of a breeze to blow the walls in and push the lid down.
Here is a picture showing the white catch on the left-hand side:
In case you haven't found out. There are two sensors on the lid. The lid needs to be fully up otherwise the 240V is cut to the electric hotplate and the gas is cut to the burners. I don't know if it also cuts the gas feed to the grill.
take care
Mike
View attachment 65539
Hi,@BJM I have the oven version of the stove (pictured above) and the lid is definately spring loaded into the open position. Would seem odd the stove only version per Mike wouldnt be blessed with the springs.
Our oven was trashed by a combination of 1000s km of corrugations and Jaycos horrendously inadequate mounting structure. I had to virtually rebuild it, so had the springs in my hand The springs are inserted in either end of the lid base.