StoneStomper

Chooky

Well-Known Member
Jan 14, 2013
356
462
63
Glenden, Qld
So after our epic trip out to Ayres Rock and then to the group meet at Cameron Corner covering almost 8000 kms including some of the worst dirt roads I have ever driven on our StoneStomper was looking a little worse for wear. I emailed Christian from StoneStomper to get advice on repairing the holes in the mesh and vinyl areas and he told me he could sent me some material to repair myself or I could send it back to him and he would repair it for me free of charge all I had to do was supply a reply paid bag to send it back to me, which I quickly agreed to. So I just wanted to give him another plug for the excellent customer service and after sales service for such a great product. Thanks again Christian @Stone Stomper
 

bigcol

Well-Known Member
Nov 22, 2012
6,814
10,164
113
Swan Valley Perth
Well done @Stone Stomper , always great to here about outstanding service!

something fishy in Denmark.........
an Australian Business standing by their product - AND giving Customer Service

:behindsofa:

just kidding, great job there @Stone Stomper

one day (when the money fairies come back) I may be able to invest in your outstanding product........
until then, I can only drool and dream.......
 

yabbietol

Well-Known Member
Sep 2, 2014
389
824
93
Queanbeyan NSW
I have arranged to get one from Christian when my van arrives. He has been great in answering my many questions very quickly by email. If Jayco deliver my van on the second scheduled delivery date (now 20th Dec) and I get the necessary measurements on time to Christian he is making a real effort to get my new stone stomper to me before Xmas.

Great service, good after sales service according to @Chooky, custom made Australian product that by all reports that works well and is fairly priced, well done @Stone Stomper. I am looking forward to getting mine, fitting it and trying it out.
 

Matty4

Well-Known Member
Mar 18, 2011
1,160
1,111
113
54
Wandin North, Vic
I should ask if he'll still do mine. I bought it 4 years ago and pretty much trashed it along the Savannah Way, Gibb River road and up the Dampier Peninsula. It now just sits in the shed. I asked a couple of years ago so I may still get it fixed. Don't expect it for free though now.
 

Stone Stomper

Well-Known Member
Jul 2, 2011
388
336
63
Glenelg SA
www.stonestomper.com.au
I should ask if he'll still do mine. I bought it 4 years ago and pretty much trashed it along the Savannah Way, Gibb River road and up the Dampier Peninsula. It now just sits in the shed. I asked a couple of years ago so I may still get it fixed. Don't expect it for free though now.

No worries at all Matty, offer still there just post back to us when ready.

Thanks again

Christian
 

Holden_man

Well-Known Member
Aug 21, 2012
1,407
341
113
Brisbane - Carindale
So I just wanted to give him another plug for the excellent customer service and after sales service for such a great product. Thanks again Christian @Stone Stomper
I have the same story @Chooky, had some minor damage from our trip to the corner, for those that don't know we did nearly 2000km on some of the roughest tracks, to Birdsville, down the track and up the Strez, then into Innamincka. Had no damage to the front of the van Stonestomper did a brilliant job, and copped a beating. Contacted Christian @Stone Stomper who also offered to fix the small tear at no cost, just a return post pack. Got it back to me quickly and also serviced the clips, thanks Christian. Just sent my old man to get one from you because they are so good.
Good old fashioned service that goes above and beyond expectations, very rare this day and age...
 
Last edited: