RACV Cover - towpack

[Fabulous]

Just renewed our Total Care with RACV, and noticed on the flip side of the renewal a question, 'do you have a large caravan ?'

it points you to a website : racv.com.au/towpack

Now (since Dec 2014) RACV limits the size, width, weight and height that it covers under the normal Total Care:

SIZE AND WEIGHT ALLOWANCES

___________TOTAL AND EXTRA CARE TOTAL______________________ EXTRA CARE WITH TOW PACK
WEIGHT____________4.0t ______________________________________________________8.0t
HEIGHT _____________2.7m____________________________________________________3.3m
WIDTH _______________2.3m____________________________________ ______________2.5m
LENGTH _____________6.7m_______________________________________ ___________9.0m

The above applies to the van only (not car and van), and includes drawbar length, and awning width.


Just a heads up. we've just parted with $63.00 for the additional privledge, but at least we are covered should the need arise.

 

[Dede]

Hi Fabulous
Thanks for the heads up. We used RACV the week before Christmas outside Eden. Yes car and van had to be towed back to Eden for car to be repaired. No questions asked. We were towed to a caravan park (ensuite site) for two nights while car was repaired, this was included in the towing of the car and van. No queries from RACV (NRMA) in regards to size of van, note our van is full height, we were also 4 adults, luckily they arrived with two tow vehicles. I would never go anywhere without RACV membership. All up car repair cost $180, ensuite site (free), the caravan park we were pre-booked into did not charge us for the two nights were were not there (late arriving as stuck in Eden), thus if you take the cost of the Eden park off our car repair, it actually only cost us $40 to repair our car and we got to spend two lovely days in Eden prior to going up to Ulladulla for Christmas. Go RACV!!!!!

 

[davemc]

We where chatting about this at halls gap get together although Internet crap.. So forgot to post Be interested to know length is all or van? I assume all

 

[mfexpanda]

You get 3 years of total care for the van from jayco don't we ?
Would be useless if it doesn't cover the van length that you buy off them

 

[mfexpanda]

TERMS AND CONDITIONS FOR JAYCO ROADSIDE ASSIST
—
Jayco Roadside Assist^ provides assured roadside support for your Jayco 24 hours a day 365 days a year.

Jayco Roadside Assist is the sole specialised provider of emergency roadside support to Jaycos across Australia*.

When you are enjoying the freedom of touring, you can be reassured that roadside assistance is only a phone call away to support you in an emergency on the road.

^Not available in New Zealand

*Excluding motorised product (these vehicles are covered by the vehicle manufacturer / importer independent roadside assist program).

The following outlines the services available to you under the Jayco Roadside Assist Program, designed to provide you with basic roadside support services in an emergency involving your RV.

FLAT TYRE
We will arrange a service provider to change your flat tyre using your RV’s spare wheel.

Where your spare wheel is suitable and is used, you will be reimbursed by Jayco Roadside Assist up to a maximum benefit of $150 including GST for the cost of the service provider’s call out. Any additional costs (for example, replacement of tyres, tubes and valves) are at your own expense and responsibility.

LOCKOUT / LOST KEYS
If the keys to your Jayco are inadvertently locked inside your unit or lost we will provide emergency support by arranging a service provider to attend and either:

Assist you in locating a spare key
OR
Assist you in gaining emergency access to your Jayco

You will be reimbursed to a maximum benefit of $160 including GST for the cost of the service provider’s call out. Any additional costs are at your own expense and responsibility.

EMERGENCY TOWING
If a fault with your Jayco causes it to be immobilised, we will arrange for your Jayco to be towed by a service provider to the nearest suitable repairer. You must be in attendance at your RV to assist and advise the service provider. In the event your RV is unattended, further service calls may be required which will be at your expense.

You will be reimbursed by Jayco Roadside Assist for emergency towing costs up to a maximum benefit of $1,000 including GST per incident. Any additional towing and transport costs will be at your own expense and responsibility. You will also be responsible for the cost of any repairs to your Jayco as a result of the immobilisation.

ACCOMMODATION
If you cannot access your Jayco unit due to it being stored in a workshop awaiting repairs following an incident, you will receive a benefit of up to $200 including GST towards accommodation costs for any single event. Any additional accommodation costs (including meals) are at your own expense and responsibility.

For Roadside Assistance for your Jayco please call 1300 772 153.

All other matters regarding warranty services to your Jayco should be directed to your local Jayco Dealer: Find your nearest dealer in your Jayco owner’s manual under ‘Jayco Warranty’.

Or phone toll free: 1800 331 601

Or phone: (03) 8792 2136

Or email: info@jayco.com.au

To seek reimbursement of costs incurred from Jayco Roadside Assist, up to the maximum limits as outlined above, please contact us on one the the 3 contact details as listed above, along with proof of receipts to support your claim.

Download

 

[Fabulous]

It's more to with whether your caravan can be towed if your car stops. RACV is normally willing to tow the car, but this cover will enable them to tow your van as well.

Measurements /weights etc above are for the van only.

 

[Dede]

I really think the extra package has come about because of the 5th wheelers. They can usually put the car on the tuck and tow the van, but this would not be possible with a 5th wheeler. Also motor homes etc.

 

[ozexplorer]

Hi, so does the van have to fit in between these measurements??

 

[Fabulous]

believe so,