Factory Tour
- Thread starter Mark8
- Start date
I have been meaning to do one. I would love to get stuck into their customer feedback process.
I cannot fathom how they can continue to struggle with quality, considering the volume of feedback they get through warranty.
In the automotive world we live and die by independent TGW (things gone wrong) ratings.
It's not rocket science. Tally the warranty claims and start hitting the biggest during manufacturing... Work your way down the list.
I cannot fathom how they can continue to struggle with quality, considering the volume of feedback they get through warranty.
In the automotive world we live and die by independent TGW (things gone wrong) ratings.
It's not rocket science. Tally the warranty claims and start hitting the biggest during manufacturing... Work your way down the list.
Yes it is worth it. The factory is unbelievable in size, its interesting how all the bits and pieces fit together.
we enjoyed it the talk about triple checking everything is funny once you get your van 
We just missed out in doing it. Other couple we spoke to did it and found it amazing. They way everything is timed and just rolls along........ Wish we dot to melbourne a day earlier to see.
We did the tour late last year before getting delivery of our 20.63.1OB and now understand how Jayco do what they do for the money.. Only part that disappointed us was the lack of OHS on the floor.. Was interesting to see how they all get stuck together though in case I need to do some mods in the future..
If only they allowed well supervised children, we would drive over just to do the tour, especially around the time our new van will be under production. I know it's a factory and safety is an issue but I work in OH&S (don't shoot me, I don't make the rules but try to interpret them in a way that doesn't bring my work to a complete halt) and the big issue is letting the public in, not the age of the public.
http://www.jayco.com.au/about-us/our-company/
To book a tour, contact Jayco on 03 8792 2042 or email spares@jayco.com.au. Please Note participants must be over of 18 years old and wear covered in shoes. Places are strictly limited.
To book a tour, contact Jayco on 03 8792 2042 or email spares@jayco.com.au. Please Note participants must be over of 18 years old and wear covered in shoes. Places are strictly limited.
Thanks once again. Have booked a tour in early July might get to see our new van on the line somewhere :biggrin-26:
Cool Ill PM you a parts list ... wear a big jacket, its a long list
Done it a couple of times. It's well worth the time and a fascinating place. Highly recommend it.