16' Series Expanda Service
- Thread starter MarkAW
- Start date
Hi @MarkAW,
I assume you are referring to the 3-month service.
I was also surprised at this unexpected cost after we took delivery of a new Jayco Penguin. The 'service' seemed to me to be mostly fixing up all the manufacturing problems rather then doing a service.
i.e. Check fridge operation: If it is not operating then it would be a warranty repair.
I raised a similar question in a thread last year and there might be some information there that may be useful to you:
http://expandasdownunder.com/threads/cost-of-jayco-first-service-at-three-months.9537/
Our Penguin is single axle and the 3-month service was $270.00. Although I didn't like it, I just bit the bullet and got it done.
If and when I buy another van, I will be making sure that a FREE 3-month service is included in the deal or there won't be a deal.
11 months later and I am still annoyed at what I think is a rip-off.
The 12-month service is coming up in November, but I am ok with it. It costs $370.00.
cheers
Mike
I assume you are referring to the 3-month service.
I was also surprised at this unexpected cost after we took delivery of a new Jayco Penguin. The 'service' seemed to me to be mostly fixing up all the manufacturing problems rather then doing a service.
i.e. Check fridge operation: If it is not operating then it would be a warranty repair.
I raised a similar question in a thread last year and there might be some information there that may be useful to you:
http://expandasdownunder.com/threads/cost-of-jayco-first-service-at-three-months.9537/
Our Penguin is single axle and the 3-month service was $270.00. Although I didn't like it, I just bit the bullet and got it done.
If and when I buy another van, I will be making sure that a FREE 3-month service is included in the deal or there won't be a deal.
11 months later and I am still annoyed at what I think is a rip-off.
The 12-month service is coming up in November, but I am ok with it. It costs $370.00.
cheers
Mike
Hi @MarkAW,
same here. After the 12 month service, the Penguin is out of warranty and I will, most likely, do all my own servicing.
That will bring back a few memories. In the 60s, I was fixing my Kombi van, FJ, and FC holdens. This included front wheel bearings and drum brakes. I stand to be corrected, but I don't think that the technology of leaf springs and stub axles has changed!!!
Besides, my next door neighbour is a retired railway fitter and turner and there is almost nothing in maintaining early model falcons that he doesn't know about. So it will be quite fun getting together to do a 24-month service.
cheers
Mike
Here is another anomaly..... first service at Jayco dealership approximately $400, first service at local Yayco authorised repairer approximately $200! I have used the local guy on my previous van and he did fantastic work. Seems like Jayco dealerships just want to get a few extra dollars from us.
Guess who I will be using for my first service when my new Panda eventually arrives?
Guess who I will be using for my first service when my new Panda eventually arrives?
I also don’t like paying the high service charge but my van is nearly three years old and has a problem in the internal roof. I contacted Jayco and they said to take it back to the dealer I bought it from, get them to send photos and copies of receipts for services for three months, first and second years which I figure is to allow it to be fixed under warranty. I have sent all the required info and am waiting for a response. Without receipts there would be no chance.
I think a Caravan Service Centre would show more care than most dealers I have heard about, charge a more reasonable fee and do a better job to keep the business, probably get far less warranty problems anyway with them....The fee's I have seen are a bit over the top for just rudamentry checks.........