17' Series PopTop Roof Misaligned
- Thread starter burnsie
- Start date
Ours is the same, comes down too far on the awning side.
Sometimes so much that the off side clips cannot be done up and the entire roof seal is almost off the awning side edge.
Discussing this on warranty as it's a new van.
Initially it was just OK and if it did come down slightly off 5-10mm or so we could still do the clips up
Lately the air struts seem to drop on the awning side preferentially so it always "falls" sideways.
Its almost as if the ones on the awning side are lower spring rating. (which they aren't)
We've tried it with the awning supports out and locked with some slack in the awning as soon as it begins to lower, and trying to hold the awning side up. (Very difficult even with 2 people).
The weight of awning is still pulling somewhat, even if it is not reeling up with spring tension on the roller.
With the awning supports totally folded up (vertical) and the awning roll set "open" so that it does not tension up, it goes totally slack as soon as the roof moves and being vertical does not pull to one side. This has worked once for us still trying to hold up the awning side.
Thinking to remove the air struts and test and swap sides to see if that makes a difference.
A Jayco service centre mentioned that if the tensioner on the awning roll is set too high then it will likely pull to one side but thought not enough to cause severe misalignment. The roll tension can be adjusted but the downside is this may give a slack awning when its rolled out.
any idea how "they" did this? Remove the whole roof and realign the strut mountings?
Sometimes so much that the off side clips cannot be done up and the entire roof seal is almost off the awning side edge.
Discussing this on warranty as it's a new van.
Initially it was just OK and if it did come down slightly off 5-10mm or so we could still do the clips up
Lately the air struts seem to drop on the awning side preferentially so it always "falls" sideways.
Its almost as if the ones on the awning side are lower spring rating. (which they aren't)
We've tried it with the awning supports out and locked with some slack in the awning as soon as it begins to lower, and trying to hold the awning side up. (Very difficult even with 2 people).
The weight of awning is still pulling somewhat, even if it is not reeling up with spring tension on the roller.
With the awning supports totally folded up (vertical) and the awning roll set "open" so that it does not tension up, it goes totally slack as soon as the roof moves and being vertical does not pull to one side. This has worked once for us still trying to hold up the awning side.
Thinking to remove the air struts and test and swap sides to see if that makes a difference.
A Jayco service centre mentioned that if the tensioner on the awning roll is set too high then it will likely pull to one side but thought not enough to cause severe misalignment. The roll tension can be adjusted but the downside is this may give a slack awning when its rolled out.
any idea how "they" did this? Remove the whole roof and realign the strut mountings?
Last edited:
My new one moved so much to one side when doing the pick up they had to hold onto it and get roof realigned. Told to leave awning in open position when closing. Apart from a mm here and there it has since been good.
A pic of these support struts inserted would be helpful, please?
marv
it dose help to open the awning a couple of feet to make it easier for roof to go up or down and your van and I think all vans will have a way it likes to close some can be different ??? mine is back first then front , so I open front first
Always fit the two roof supports on the awning side when it's pulled out. Also have the awning rolled all the way in when lowering and raising the roof. Tried it a couple of times on the old van with the awning out slightly and could see the roof move to the awning side when lowering. But this van doesn't do it!
I suppose it's van dependant due to different roller tensions etc?
I suppose it's van dependant due to different roller tensions etc?
Mine did it with no awning. I still reckon it's tension on the struts and you don't want to take them off.
I think you may be onto something there mate
would be funny to watch though.....................
Im putting a system on front and back to try to stop it moveing a braceing like the pic earlier
Jayco are putting them on my van and they said jayco are going back to them in some models re the reline probs people are having hope they work well
They replaced the WHOLE roof on my 2011 17ft panda because of the same thing, good to see they have fixed the problem!!!
I can post mine when i get it back in a few weeks
My roof, like most I've seen and read about, settled more toward the awning side of the van, so the locator blocks are on the other side to "push" ther roof back over as it is lowered. One at the front, one at the rear. The screws you can see on the locators are just to hold three sheets of the nylon/teflon together (to give it thickness) as it just doesn't like to be glued by anything. The nylon/teflon is a Wiltshire Cutting Board I bought at a kitchen supply shop.
The width of the locators at the base were about 67mm. The height wasn't critical. The first ones were made of timber so I could pack them out a bit until I got the width right and the roof sat where I wanted it to be. If you start at 67mm you should be pretty close. Mine was 67 at the rear and 69 at the front.
The width of the locators at the base were about 67mm. The height wasn't critical. The first ones were made of timber so I could pack them out a bit until I got the width right and the roof sat where I wanted it to be. If you start at 67mm you should be pretty close. Mine was 67 at the rear and 69 at the front.
Last edited:
