14' Series 2016 Expanda cupboard handles- help

[Alby Smith]

Hi everyone
My first thread, I have a 2016 14.44OB with the new style handles that were released this year I think? Anyway, so far we have managed to break 5 of them, they are so flimsy and are all breaking in the same place (where the metal but screws into the plastic handle) I guess i have 2 questions. 1. Is this a common problem 2. Is there a fix, like a better quality fittings I can purchase?
Please help....

 

[Duncanblake36]

Hi Alby, We ended up going and having a look at all the new expanda's at a Jayco sales yard about a month ago. Pretty much one handle in every van was broken from people opening up the cupboards. Seems a pretty common problem. We ended up buying last years model with the button handles. So far so good. Have a chat to the place you bought it. Support is really good.

 

[dagree]

Hi @Alby Smith and welcome to the forum...
Can't answer your questions as we have a 2014 model but if you post up a photo of the handles someone may be able to help.

 

[bigcol]

welcome @Alby Smith

like @dagree said - but - I have a 2013 model - but yes, if you can post pic's so we can get an idea of what the problem is

 

[Alby Smith]

Hi everyone, heard back from Jayco this afternoon. Yes the handles that were manufactured prior to August 2016 are faulty and will all be replaced under warranty.

 

[Brad77]

Hi everyone, heard back from Jayco this afternoon. Yes the handles that were manufactured prior to August 2016 are faulty and will all be replaced under warranty.

Is that specific to your van or did they say all vans?

 

[bigcol]

Hi everyone, heard back from Jayco this afternoon. Yes the handles that were manufactured prior to August 2016 are faulty and will all be replaced under warranty.

good stuff

but

what are they replacing them with...........?

 

[NoWorries]

good stuff

but

what are they replacing them with...........?

Ones that don't break hopefully

 

[bigcol]

Ones that don't break hopefully

one can hope as much as one wants to when it comes to Jayco

reality is another story

 

[warren cook]

I have the same handles and one thing to watch out for is the small pins that go in either side of the handle work themselves loose or even fall out. These pins are no more than 5mm long so if you see one on the floor pick it up and check where it came from.

 

[Dobbie]

Yep.

I think it was @Drover who advised one of the best things to do when you got the van was to remove all cupboard screws and replace with slightly larger ones....and I think he suggested adding some liquid nails to that as well.

Does that sound right? I made a note of it and fully intend to do that but I guess it's a good idea to check.

:focus:

 

[Drover]

Thats good news on the replacement, I would ask for the handles and fit them myself though, for 2 reasons being 1. you will be able to replace broken ones when they break and 2 you will know that you will have new handles and a shonky job isn't done............................................it will also give you time to find better catches as the replacements will more than likely be rubbish as well.

 

[TheEddies]

Ones that don't break hopefully

Hi. We have an expanda 14 and have lost 2 pins and broken 1 handle. I have contacted Jayco by phone and they were very vague but suggested I email them, which I did. I have a reply saying the email has been passed on to the relevant manager. Will let you know once I get a reply.

 

[The escapist]

Took my 17.56-2 back to Jayco St Marys for warranty on Saturday. Handles are being looked at - every single screw I checked to see if was tight would not tighten. They were all stripped! Looks like some buffoon has ordered the wrong sized screws, probably smaller ones to save some coin!
Hoping my other problems are fixed - all 4 seperate issues!

 

[Bellbirdweb]

Took my 17.56-2 back to Jayco St Marys for warranty on Saturday. Handles are being looked at - every single screw I checked to see if was tight would not tighten. They were all stripped! Looks like some buffoon has ordered the wrong sized screws, probably smaller ones to save some coin!
Hoping my other problems are fixed - all 4 seperate issues!

No thats a standard problem with all Jaycos, they use too small screws

 

[The escapist]

No thats a standard problem with all Jaycos, they use too small screws

Poor form......

 

[Hadaja]

Still use the same designed handles with some supposive re-reinforcements in the design

 

[Crusty181]

No thats a standard problem with all Jaycos, they use too small screws

I found all my hinges are hung with sheet metal screws, and with the overheads into hollow core press fibre panels ... in layman's terms fine steel screws through (not into) thin compressed cardboard. I removed all 180 of them, replaced each of the screws with more appropriate ones, pumped adhesive into the screws holes and glued the hinge plates to the panels. All of them are still where they should be