Hi all,
First time poster long time follower, just wanted people's opinions. Not going to name dealer but we have an 18.57.9OB. Bought it in December 13, and we loved it. Problem we are having is we sent it back for warranty work back in April 2014 for an issue with the floor. We also requested the main bench top be looked at. The dealer was happy to assist with the issues. Unfortunately the floor was inadequately repaired via laying a second layer of vinyl over the top which is apparently a very common fix, which was done very average. The bench top was fobbed off as nah can't see anything. Under our main kitchen table there were a few bubbles in the vinyl to which we were told it's not a high traffic area so you won't really notice it.
Unhappy with this we returned the van to the dealer in November and readdressed our concerns. They agreed to redo the floor and do the bench top. They started the repairs on the 5th of March and we are still awaiting completion. Does this seem overly long, or am I impatient. After 18 months of ownership it's been back for around 5 months now.
First time poster long time follower, just wanted people's opinions. Not going to name dealer but we have an 18.57.9OB. Bought it in December 13, and we loved it. Problem we are having is we sent it back for warranty work back in April 2014 for an issue with the floor. We also requested the main bench top be looked at. The dealer was happy to assist with the issues. Unfortunately the floor was inadequately repaired via laying a second layer of vinyl over the top which is apparently a very common fix, which was done very average. The bench top was fobbed off as nah can't see anything. Under our main kitchen table there were a few bubbles in the vinyl to which we were told it's not a high traffic area so you won't really notice it.
Unhappy with this we returned the van to the dealer in November and readdressed our concerns. They agreed to redo the floor and do the bench top. They started the repairs on the 5th of March and we are still awaiting completion. Does this seem overly long, or am I impatient. After 18 months of ownership it's been back for around 5 months now.
